1. Purpose and scope
This policy explains how to contact Zaryxa LLC about refunds, billing errors, and cancellations relating to eligible digital products or software subscriptions. The exact refund eligibility, window, and exclusions for each paid product must be disclosed on its checkout page or in its purchase terms before payment.
Before purchasing: review the refund and renewal details shown for the specific product. This corporate website does not process payments directly.
2. Refund eligibility
If you would like to request a refund, contact us with your transaction details. We assess requests according to the refund terms communicated for your purchase, applicable consumer laws, and the circumstances of your request. A product-specific refund period, if offered, is measured from the original purchase date unless the purchase terms state otherwise.
Nothing in this policy limits refund rights that you may have under applicable law, including rights related to erroneous charges or failure to provide the purchased service.
3. How to request a refund
Email support@zaryxallc.com with the subject line “Refund request” and include:
- The name and email address used at checkout.
- The product or subscription name.
- The purchase date and transaction reference, if available.
- A short description of the issue or reason for your request.
Please do not email full card numbers, passwords, or sensitive payment credentials.
4. Subscription cancellations
Where a product uses recurring billing, its checkout or product terms will explain the billing interval, renewal conditions, and cancellation procedure. To request help cancelling, contact us at support@zaryxallc.com. Cancellation generally stops future renewals but does not automatically reverse a previous charge; applicable refund terms and mandatory consumer rights still apply.
5. Approved refund processing
If a refund is approved, it is ordinarily issued through the original payment provider and, where supported, to the original payment method. The time it takes to appear depends on the payment provider, bank, and payment method. We will provide any available confirmation when the refund is initiated.
6. Billing issues and service problems
If you were charged unexpectedly, charged more than once, cannot access a purchased product, or believe a transaction is unauthorized, please contact us promptly. Provide the relevant transaction reference so we can review the issue and help determine the appropriate next step.
7. Contact
Zaryxa LLC
8200 NW 41st Street, 2nd Floor, Doral, FL 33166, United States
Email: support@zaryxallc.com
Contact page